The definition of pathetic is when you sue a company because you can't get to an online gaming service:
Three Houston-area residents filed a federal class-action lawsuit Friday against Microsoft, claiming a breach of contract after they couldn't connect to Xbox Live, the company's online-gaming subscription service.The lawsuit, filed by gamers in Houston, Pearland and Beaumont, says Microsoft failed to live up to its promises in December, when strong holiday sales added more online gamers than its servers could handle.
Microsoft should have anticipated that the upswing in sales -- about 4 million units were sold in the last three months of 2007 -- would create issues that its hardware couldn't handle, according to the lawsuit.
"XBOX Live crashed and prevented Plaintiffs around the world from accessing online play for several weeks," the court documents states. "Specifically, interruptions in game-play kicked many Plaintiffs offline of XBOX Live and displayed messages such as "Server Error." Other Plaintiffs have been unable to sign into XBOX Live at all or use advertised features such as 'match-make" or "account recovery," despite paying for these services in their yearly subscription dues."
Microsoft is already making plans to compensate its userbase over the poor performance of their grid, but how long do you think it will be before someone sues Linden Lab over grid performance and issues affecting their ability to do business? Or what about premium user account holders feeling like grid instability or downtime is unacceptable for a reasonable expectation of performance?


Comments (2)
Apparently Linden Lab has information in there terms of service preventing them from being sued over this. People have lost lots of serious money over grid instability issues in the past. LL would have been sued by now if there was a way through it.
Posted by Dedric Mauriac | January 7, 2008 2:31 AM
Posted on January 7, 2008 02:31
Not worth the paper it wasn't printed on.
If they're liable for it, they're liable for it. You can't sign away certain expectations in a contract. If those expectations are a part of the business agreement, then they're a part of them.
Posted by Crap Mariner | January 7, 2008 5:42 AM
Posted on January 7, 2008 05:42